Privacy policy

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Personal information collection

We collect the following information:

  • Name
  • First name
  • Addresses
  • Postal code
  • email address
  • Phone number / fax
  • Preferences (products purchased, consulted, etc.)

The personal information we collect is collected through forms and thanks to the interactivity established between you and our website. We also use, as indicated in the next section, control files and/or newspapers to bring together information concerning you.

Your personal information is collected through forms, namely:

  • Website registration form
  • Order form
  • Survey
  • Competition

We use the information thus collected for the following purposes:

  • Order monitoring
  • Promotional information /
  • Statistics
  • Contact
  • Website management (presentation, organization)

Personal information sharing

We are committed not to marketing the personal information collected. However, we sometimes share this information with third parties for the following reasons:

  • Consumer profile
  • Order execution
  • Partnership
  • Advertisement

Responsible for the protection of personal information

We have appointed an official of the protection of personal information, the role of which is to ensure that all our commitments are respected. Here are its coordinates :

Alexandre Savard

Responsible for the protection of personal information

La Boite à Grains

581 Boulevard St-Joseph

Gatineau (Quebec) - J8Y 4A6

Telephone: 819-771-3000

E-mail :

Protection of your personal information

It is important for us to guarantee the security of your personal information. Please contact our personal information protection manager immediately to the address If you see any incident concerning the loss of your personal information, unauthorized access to your personal information or unauthorized communication of your personal information collected.

Access to your personal information

At any time, you can make a request to consult your personal information, make corrections if necessary or request the deletion of your personal information. To do this, please contact our personnel protection manager at the address

For security questions, we will try to check your identity

To protect the integrity of your personal data, we will try to check your identity using your email address or your phone number associated with your use of our site before responding to your request. We reserve the right to refuse a request if we are unable to check your identity satisfactorily. We will also refuse requests made on your behalf if we are unable to confirm that the person is authorized to act on your behalf.

Get additional details

Do you have questions about how we collections and protect your personal information? Please contact our personal information protection manager at the address

We will do our best to answer your questions as quickly as possible and give you all the necessary details.

If, however, you have other questions, you can make a written request from the Canada Privacy Protection Commissioner.

Updating our privacy policy

It's possible that La Boite à Grains From time to time changes and updates to its privacy policy, in order to comply with the obligations related to the protection of your personal data. You can find at any time the most recent and up -to -date version of our privacy policy here:

The privacy policy of La Boite à Grains was updated in February 2023.