Shipping policy

Shipping and handling

La Boite à Grains Book everywhere in Canada and only in Canada.

Quebec and Ontario

La Boite à Grains Offer two delivery options:

  • Local (majority of Outaouais and Ottawa) via Trexity
  • Canada Post

Local delivery

  • Available for the majority of residents of the following sectors: Aylmer, Hull and Gatineau, Chelsea, Cantley, Buckingham, Masson-Angers, and several sectors of Ottawa.
  • Free delivery for $ 75 or more orders.
  • $ 7.99 for order of less than $ 75 and a radius of less than 15km with Trexity
  • $ 9.99 for order of less than $ 75 and a radius of more than 15km with Trexity

Local delivery will be made Monday to Friday with Trexity.*

You will see the local delivery option for your online orders if you are one of the following postal codes:

J8M

J8p

J8r

J8t

J8V

J8X

J8Y

J8z

J9A

J9B

J9H

J9J

K1a

K1b

K1c

K1e

K1g

K1h

K1j

K1k

K1l

K1m

K1n

K1p

K1r

K1s

K1t

K1v

K1w

K1x

K1y

K1z

K2a

K2b

K2c

K2e

K2c

K2e

K2g

K2h

K2j

K2k

K2l

K2m

K2p

K2r

K2s

K2t

K2v

K2w

K4a

K4b

K4c

K4k

K4m

K4p

K4r

K7a

K7c

Local delivery card with the Trexity service

Delivery is made within 2 hours after collecting in store by Trexity

* Public holidays can affect local deliveries. Any order generally takes a processing period of 0-2 working days before delivery.

Canada Post

  • Accelerated free delivery for $ 75 and more orders (up to $ 25 of shipping cost).*
  • For orders under $ 75, you pay what we pay. The costs are variable according to your order and the place of residence. You will benefit from our volume discount.

You can choose from the 3 following speed of delivery options

  • Regular (3 to 10 days)
  • Accelerated (2 to 6 days)
  • XPRESSPOST (1 to 3 days)

*Before taxes and after discounts and promo codes. If the delivery costs by Canada posts exceed $ 25, La Boite à Grains Add to the order overload of the cost of delivery minus the $ 25. The overload should be paid before shipping the package.

** Estimates of delivery times will be displayed once your information is provided. Please note that these are estimates and not guarantees. La Boite à Grains And Canada Posts will do their best to try to respect the estimates. For regions served by the Canada Air Post Service The Customer must pay the delivery.

Maritime provinces and Newfoundland and Labrador

Canada Post

You pay what we pay. The costs are variable according to your order and the place of residence. You will benefit from our volume discount.

You can choose from the 3 following speed of delivery options:

  • Regular (3 to 10 days)
  • Accelerated (2 to 6 days)
  • XPRESSPOST (1 to 3 days)

*Estimates of delivery times will be displayed once your information is provided. Please note that these are estimates and not guarantees. La Boite à Grains And Canada Posts will do their best to try to respect the estimates.

** For regions served by the Canada Air Post Service The Customer must pay the delivery.

Alberta, British Columbia, Manitoba and Saskatchewan

Canada Post

You pay what we pay. The costs are variable according to your order and the place of residence. You will benefit from our volume discount.

You can choose from the 3 following speed of delivery options:

  • Regular (3 to 10 days)
  • Accelerated (2 to 6 days)
  • XPRESSPOST (1 to 3 days)

*Estimates of delivery times will be displayed once your information is provided. Please note that these are estimates and not guarantees. La Boite à Grains And Canada Posts will do their best to try to respect the estimates.

** For regions served by the Canada Air Post Service The Customer must pay the delivery.

Nunavut, Northwest Territories and Yukon

Delivery everywhere in Canada* via Canada Post.

Delivery costs may vary depending on the order, but we always offer fixed prices. La Boite à Grains offers delivery through Canada posts across Canada:

Accelerated: $ 69.99 everywhere in Canada*

*The free delivery offer is not applicable for Nunavut, the Northwest Territories and the Yukon.

** For regions served by the Canada Air Post Service The Customer must pay the delivery.


Preparation of the command

La Boite à Grains Processes orders within 1 to 2 days.

*Public holidays and certain exceptions may slightly extend the processing time for certain orders.

Thereafter it takes the normal deadlines for the delivery service which delivers and collects packages only on business days.

Delivery delay

Delivery is generally made within two to seven working days (Monday to Friday, not a holiday) via Canada Post, but varies according to the delivery method chosen and can extend up to 15 working days depending on the delivery location . The place of delivery also has a great impact on the speed of delivery. The deadlines exclude public holidays.

Local delivery via Trexity will be made every day from Monday to Friday.*The packages will be delivered within 2 hours after collecting in stores and will be deposited at your door. **

* Holidays can affect deliveries. Any order takes a processing period of 0-2 working days before delivery.

Damaged products

Post Canada does its best to ensure delivery in good condition of your package, but it may be damaged for several reasons. If this is the case for your order, you can contact us in order to offer you the best replacement options (product replacement or refund). Proof can be required.

International shipping

For nowLa Boite à Grainsdoes not offer the international delivery service.

Carriers

The shipping of orders is provided by Canada Posts all over Canada, Trexity and Delfast for local delivery to Gatineau, Ottawa and Outaouais.

Delivery address

The delivery of an order can be made either at home, at the office, to friends, family members according to your choice. It is up to you to make sure to provide us with the right delivery address. Additional costs will apply to religious to the right address if the address provided is not the right or exact.

Store picking

La Boite à GrainsDo not offer the store to store at the moment.