Delivery Policy

Shipping & Handling

La Boite à Grains ships anywhere in Canada and only in Canada.

Quebec and Ontario

La Boite à Grains offers two delivery options:

  • Local (most of the Outaouais region and Ottawa) via Trexity
  • Canada Post

Local delivery

  • Available to most residents in the following areas: Aylmer, Hull and Gatineau, Chelsea, Cantley, Buckingham, Masson-Angers, and many parts of Ottawa.
  • Free delivery on orders of $85 or more.
  • 7.99 for orders under $85 and within a 15km radius with Trexity.
  • 9.99 for orders under $85 and over 15km radius with Trexity

Local delivery Monday to Friday with Trexity.*

You'll see the local delivery option for your online orders if you're in one of the following postal codes:

J8M

J8P

J8R

J8T

J8V

J8X

J8Y

J8Z

J9A

J9B

J9H

J9J

K1A

K1B

K1C

K1E

K1G

K1H

K1J

K1K

K1L

K1M

K1N

K1P

K1R

K1S

K1T

K1V

K1W

K1X

K1Y

K1Z

K2A

K2B

K2C

K2E

K2C

K2E

K2G

K2H

K2J

K2K

K2L

K2M

K2P

K2R

K2S

K2T

K2V

K2W

K4A

K4B

K4C

K4K

K4M

K4P

K4R

K7A

K7C

 

 

Delivery is made within 2 hours of store pick-up by Trexity.

* Public holidays may affect local deliveries. All orders usually take 0-2 business days to process before delivery.

Canada Post

  • FREE expedited shipping on orders of $85 or more (up to $25 shipping cost).*
  • For orders under $85, you pay what we pay. Costs vary depending on your order and location. You'll benefit from our volume discount.

You can choose from the following 3 delivery speed options

  • Regular (3 to 10 days)
  • Accelerated (2 to 6 days)
  • Xpresspost (1 to 3 days)

*Before taxes and after discounts and promo codes. If Canada Post delivery charges exceed $25, La Boite à Grains will add to the order a surcharge of the cost of delivery minus the $25. The surcharge must be paid before shipping.

**Estimated delivery times will be displayed once your information has been provided. Please note that these are estimates and not guarantees. La Boite à Grains and Canada Post will make every effort to meet estimates. For regions served by Canada Post Air service, the customer must pay for delivery.

Maritime Provinces and Newfoundland and Labrador

Canada Post

You pay what we pay. Charges vary depending on your order and location. You'll benefit from our volume discount.

You can choose from 3 delivery speed options:

  • Regular (3 to 10 days)
  • Accelerated (2 to 6 days)
  • Xpresspost (1 to 3 days)

*Estimated delivery times will be displayed once your information has been provided. Please note that these are estimates and not guarantees. La Boite à Grains Xpresspost and Canada Post will make every effort to meet estimates.

**For regions served by Canada Post Air service, the customer must pay for delivery.

Alberta, British Columbia, Manitoba and Saskatchewan

Canada Post

You pay what we pay. Charges vary depending on your order and location. You'll benefit from our volume discount.

You can choose from the following 3 delivery speed options:

  • Regular (3 to 10 days)
  • Accelerated (2 to 6 days)
  • Xpresspost (1 to 3 days)

*Estimated delivery times will be displayed once your information has been provided. Please note that these are estimates and not guarantees. La Boite à Grains Xpresspost and Canada Post will make every effort to meet estimates.

**For regions served by Canada Post Air service, the customer must pay for delivery.

Nunavut, Northwest Territories and Yukon

Delivery anywhere in Canada* via Canada Post.

Delivery charges may vary depending on the order, but we always offer fixed prices. La Boite à Grains offers delivery via Canada Post anywhere in Canada:

Expedited: $69.99 anywhere in Canada*.

*Free delivery offer not applicable to Nunavut, Northwest Territories and Yukon.

**For regions served by Canada Post Air service, the customer must pay for delivery.

Order preparation

La Boite à Grains processes orders within 1 to 2 days.

*Public holidays and certain exceptions may slightly extend the processing time for some orders.

Thereafter, please take into account the normal delivery times of the delivery service, which delivers and collects parcels only on working days.

Delivery times

Delivery is generally made within two to seven working days (Monday to Friday, non-holiday) via Canada Post, but varies according to the delivery method chosen, and can extend to 15 working days depending on the delivery location. Delivery location also has a major impact on delivery speed. Delivery times exclude public holidays. 

Local delivery via Trexity will be made every day from Monday to Friday.* Packages will be delivered within 2 hours of store pick-up and will be left at your door.**.

* Public holidays may affect deliveries. All orders take 0-2 working days to process before delivery.

Damaged products

Canada Post makes every effort to ensure that your parcel is delivered in good condition, but it may arrive damaged for a number of reasons. If this is the case with your order, you can contact us to offer you the best replacement options (product replacement or refund). Proof of delivery may be required.

International shipping

At the momentLa Boite à Grains does not offer international shipping.

Carriers

Orders are shipped by Canada Post across Canada, and by Trexity and Delfast for local delivery in Gatineau, Ottawa and Outaouais.

Delivery address

Orders can be delivered to your home, office, friends' or family's address, depending on your preference. It is up to you to provide us with the correct delivery address. Additional charges will apply for re-delivery to the correct address if the address provided is incorrect or inaccurate.

In-store pick-up

La Boite à Grains does not offer in-store pickup at this time.

Samples

La Boite à Grains offers the possibility of selecting and adding a free sample with your order. Different types of samples are offered at different purchase levels: $75, $75 to $85, $85 to $125, $125 and more. When the option appears in your online shopping path, simply select the desired sample and add it to your shopping cart.

Please note that this offer is subject to availability.

Please note that it is not possible to add a sample to your shopping cart if you purchase only a La Boite à Grains.